Privacy policy

At ColourBands, we take your privacy seriously. As a proud Indian brand based in Mumbai, we are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website www.colourbands.com or communicate with us through any channel. By using our site, you agree to the terms outlined in this policy.

What Information Do We Collect?

When you interact with our website, we may collect a variety of personal details to help us serve you better. This includes your name, email address, mobile number, shipping and billing addresses, city, state, pin code, country, and IP address.

In addition, when you make a purchase, we may collect billing-related information such as your billing name and address. However, we do not store or access your credit/debit card number or expiration date. All payments are processed securely by our trusted payment partner CC Avenue.

We may also collect data that you voluntarily share, like comments or reviews on our site or through social media platforms. Occasionally, we might gather demographic data or preferences if you participate in a survey or respond to marketing campaigns.

How Do We Collect Your Data?

We collect your information in three primary ways:

  • Directly from you, when you place an order, send us a message, or subscribe to updates.

  • Automatically, using tools like cookies, Google Analytics, and browser tracking, which help us understand how you use our site.

  • From third parties, such as when you use social media integrations (e.g. signing in via Facebook or Google), and they share your public info like your name or email id with us.

How Do We Use Your Information?

We use the information we collect for several purposes, all focused on improving your experience with us:

  • To process your orders and send updates via email or SMS

  • To respond to your queries or support requests

  • To personalize your shopping experience, based on your preferences

  • To improve our website, customer service, and overall product offerings

  • To send promotional offers and updates (if you opt-in to receive them)

  • To ensure website security and prevent fraudulent activity

  • To send you transactional messages (e.g., order confirmations), even if you opt-out of promotional content

Do We Share Your Data With Others?

Yes, but only with trusted partners, and only when necessary. We may share your data with:

  • Payment processors, delivery partners, and service providers who help us complete your transactions

  • Logistics and shipping companies to deliver your products quickly and safely

  • Legal authorities, if we’re required to comply with a court order, government request, or fraud investigation

  • Business partners or successors, if there's a merger or sale of the company

Your information will never be sold to random third-party marketers.

Marketing Emails & SMS – Your Choice

Don’t want promotional emails or texts?
You can opt out anytime by sending us a request at order@colourbands.com. Please allow up to 10 business days for us to process the request. However, note that transactional messages (like order or delivery updates) will still be sent to you.

How We Keep Your Information Safe

We follow industry-standard practices to protect your data. While we strive for complete security, no system is 100% secure online. That said, we are committed to keeping your information confidential and using it only for legitimate business needs.

Changes to This Policy

We may update this Privacy Policy occasionally. If we make major changes, we will notify you as required by law and post the updated version on our website. We recommend checking this page from time to time to stay informed.

Legal Jurisdiction

By visiting www.colourbands.com, you agree that any privacy-related issues will be governed by the laws of India. Any disputes shall be handled exclusively in the courts of Mumbai, Maharashtra.

Contact Us

If you have any questions, concerns, or requests related to your privacy, feel free to contact us anytime:
📧 Email: order@colourbands.com
📞 Phone: +91 70395 33419